Terms and Conditions

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

www.AmericanDefendersonline.com reserves the right at any time after receipt of your order to accept or decline your order for any reason. www.AmericanDefendersonline.com reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed over $2000.00 (USD) must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verification or information before accepting any order.

​Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers,www.AmericanDefendersonline.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. www.AmericanDefendersonline.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, www.AmericanDefendersonline.com shall immediately issue a credit to your credit card account in the amount of the charge.

​RETURN POLICY AND 30 DAY LIMITED GUARANTEE 

​Every product you buy from www.AmericanDefendersonline.com is backed first by the product manufacturer's or supplier’s warranty. www.AmericanDefendersonline.com 30 day limited guarantee may also apply. www.AmericanDefendersonline.com 30 day limited guarantee provides for either exchange or refund of qualifying merchandise. 

All returns require a Return Authorization number to be issued prior to being returned. 

Returned products must be in new condition, include original outer packaging, inner packing materials and other accessories and be received within 30 days of the date shipped. 

We reserve the right to refuse for return or charge a restocking fee for damaged, incomplete or otherwise non-conforming returns.

 Returns will not be accepted without a Return Authorization number issued by www.AmericanDefendersonline.com or when the product manufactures or distributors return policies supersede ours.

LIMITATION OF LIABILITY

In no event shall www.AmericanDefendersonline.com or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

​PROCESSING TIME

www.AmericanDefendersonline.com will utilize PayPal as the payment processor. Therefore www.AmericanDefendersonline.com will not keep or safe any personal or financial information of any customer. Using PayPal also protects the buyer with a safe transaction.

Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given  by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.

If the item(s) on your order are in-stock, we will ship them as soon as possible routinely 7-14 business days. Customer will be notified of shipping status via email.

If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the back-ordered inventory .

TRANSIT TIME

USPS  VARIES 

UPS Ground: 3 - 8 Business Days

UPS Second Day: 2 Business Days

UPS Next Day Air: 1 Business Day

Note: Saturday & Sunday deliveries are not available.

TOTAL TIME FOR DELIVERY

Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.

SHIPPING AND HANDLING

Shipping and charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. www.AmericanDefendersonline.com charges only ONCE for shipping for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us.

​CREDIT/DEBIT CARD AUTHORIZATION 

​An authorization on a credit or debit card is a hold against your banks credit card spending limit. When the goods are shipped, a charge for the total amount of the order shipped will be sent to your credit card bank. Your bank should release the authorization when the charge is received. A charge is the only time a transfer of funds is completed; an authorization is not a transfer of funds.

​DISPUTE /RESOLUTION 

​AGREEMENT TO RESOLVE ALL DISPUTES THROUGH ARBITRATION OR IN SMALL CLAIMS COURT AND AGREEMENT TO WAIVE A RIGHT TO JURY TRIAL AND TO PARTICIPATION IN CLASS ACTIONS

You and www.AmericanDefendersonline.com agree to resolve any controversy, dispute, or claim arising out of or relating to your purchase of any product or service from www.AmericanDefendersonline.com by binding Arbitration administered by the American Arbitration Association, or in a small claims court, and judgment on the arbitration award rendered by the Arbitrator(s) may be entered in a court having competent jurisdiction. This agreement to arbitrate is intended to be broadly interpreted and covers all controversies, disputes, claims arising out or relating to your purchase including, but not limited to contract claims, tort claims and statutory claims, or any combination of claims. We agree that the arbitration or small claim proceeding will take place in "Miami, Florida.